Online support
Slotty Vegas offers multiple ways to reach customer support. Whether you are a mobile gambler or a desktop user is not important: You can still reach the online support anytime you want, regardless of the operating system you are using. Here are the ways to reach Slotty Vegas online support and info about how to use them:
- Email support: There are two ways to use this method. First, you can click on the “complaints” link which is located at the bottom right section of every page. Once you did that, a form will appear. You can simply fill the form and send it. However, if you prefer to use an email client, send a mail to this address: [email protected] Emails that are sent during weekdays and during work hours are answered within 24 hours. Use email support for problems related to payout and payments.
- Telephone support: 00356 2132 3638 is the number you can use for telephone support. However, this is a Malta number, and if you don’t reside in this country, you need to pay international fees. Use the telephone support as a last resort and try reaching Slotty Vegas via email and live chat first.
- Live Chat: SlottyVegas live support is active 24/7. Click on the “chat now” button which can be seen at the bottom right corner of every page. After filling a form, you will be connected to an agent. Explain your problem thoroughly. Live chat is the fastest support method and should be used issues related to popular games, jackpot amounts, slots that offer no download support, and any other gambling related topics.
Slotty Vegas also offers the option to file a complaint among review sites, such as AskGamblers.
